Find your rhythm.
Does Sayvanta need the internet?
You need an internet connection to download speech and optional cleanup models, to activate a license and for periodic license checks. Local recognition runs without a cloud transcription request, and after a successful license check Sayvanta keeps working offline for a limited period.
Which model should I start with?
Automatic selects among compatible models already installed on your computer. Choose your speech language and review model memory requirements. No model is downloaded just because Automatic would prefer it.
Why does text insertion need system access?
The app needs to identify the intended text field and deliver text to it. On macOS this uses Accessibility access. Protected, changed or unsupported fields may require manual paste.
What happens if insertion fails?
The completed text stays available for recovery. The native path avoids automatically repeating an uncertain edit. Check the target before pasting again so you do not duplicate text.
Can I turn history off?
Yes. You can disable history, change retention or use incognito. Audio retention is a separate opt-in. Context categories and per-app exclusions have their own controls.
I lost my license key. What now?
Your purchase page, in the browser where you checked out, can show your key for seven days. After that, or from another browser, contact support with your purchase reference. Support can issue a replacement key; the old key then stops working, so deactivate it in Settings → License before activating the new one.
Who handles payments, invoices and refunds?
Purchases are sold through Link, Stripe’s merchant of record. Link handles payment, tax, invoices and receipts, and Link support also takes refund and subscription requests. Sayvanta support helps with the app, your license and refunds under the 30-day money-back guarantee.
Is the browser demonstration listening to me?
No. It is an illustration built from example text. This website does not request microphone access.
Get in touch
Include your app version, platform and a short description of the problem. Leave out recordings, transcripts, license keys and credentials unless they are specifically needed and you choose to share them.